Last Updated: September 13, 2026
Business Type: Online retail — scented soy wax candles
Hosting Provider: GoDaddy
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1. Introduction
This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website, make a purchase, or interact with our services.
By using our website, you agree to the practices described in this policy.
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2. Information We Collect
A. Personal Information You Provide
We collect personal information when you:
This may include:
B. Payment Information
Payments are processed through third‑party payment processors.
We do not store full credit card numbers or sensitive financial data.
C. Device & Technical Information
Automatically collected through GoDaddy hosting and site analytics:
D. Optional Information
If you choose to leave reviews or complete surveys, we may collect:
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3. How We Use Your Information
We use your information to:
We only use your data for legitimate business purposes.
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4. How We Share Your Information
A. Service Providers
We may share limited information with:
These providers may only use your data to perform services on our behalf.
B. Legal Requirements
We may disclose information if required to:
C. No Selling of Personal Information
We do not sell your personal information to any third party.
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5. GoDaddy’s Role
Our website is hosted by GoDaddy.
GoDaddy may collect technical data as part of providing hosting, security, and analytics services.
GoDaddy:
Please review GoDaddy’s Privacy Policy for details on their data practices.
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6. Third‑Party Services
If you interact with third‑party services (payment processors, email tools, analytics platforms):
We encourage you to review their policies before use.
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7. Cookies & Tracking Technologies
We use cookies and similar technologies to:
You may disable cookies in your browser settings, but some features may not work properly.
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8. Your Rights
If You Are in the United States (Including CCPA):
You may:
If You Are in the EU/UK (GDPR):
You may:
To exercise your rights, contact us through our website’s support email.
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9. Data Security
We use industry‑standard security measures to protect your information.
However, no online system is completely secure, and we cannot guarantee absolute protection.
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10. Children’s Privacy
Our website is not intended for children under 13.
We do not knowingly collect information from minors.
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11. Data Retention
We retain personal information only as long as necessary to:
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12. International Transfers
If you are located outside the United States, your data may be processed in the U.S.
We take steps to ensure appropriate protection for international transfers.
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13. Changes to This Policy
We may update this Privacy Policy periodically.
Changes will be posted on this page with an updated revision date.
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14. Contact Information
If you have questions about this Privacy Policy or your personal data, please contact us through our website’s support email.
🕯️ Refund & Return Policy — Soy Wax Candle Store
Last Updated: September 13, 2026
We want you to love every candle you purchase from us. If something isn’t right, we’re here to help. This Refund & Return Policy explains how returns, exchanges, and refunds work for our products.
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1. Returns
We accept returns under the following conditions:
To start a return, contact us through our website’s support email with your order number and reason for return.
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2. Non‑Returnable Items
For safety and hygiene reasons, the following items cannot be returned:
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3. Damaged or Defective Items
If your candle arrives damaged, leaking, broken, or otherwise defective:
We stand behind the quality of our products.
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4. Exchanges
We offer exchanges for:
Exchanges must be requested within 14 days of delivery.
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5. Refunds
Once your return is received and inspected, we will notify you of approval or denial.
Approved refunds will be:
Shipping fees are non‑refundable unless the return is due to our error.
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6. Return Shipping
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7. Order Cancellations
Orders may be canceled within 2 hours of purchase if they have not yet shipped.
Once an order is shipped, it cannot be canceled and must follow the return process.
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8. Incorrect Address
If an incorrect address is provided:
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9. Customer Satisfaction Guarantee
If you are unhappy with a scent, we offer:
This applies only to unused candles.
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10. Contact Us
For returns, exchanges, or refund questions, contact us through our website’s support email.
Please include your order number for faster service.
Copyright © 2026 Tannehill Candle - All Rights Reserved.
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